About Us
The role of Healthwatch is to find out people’s experiences of health and social care services with a view to making sure they are meeting people’s needs, and to call for improvements where needed based on people’s experiences.
What does Healthwatch do?
Healthwatch has the power to make sure that people’s voices are heard by the government and those running services. As well as seeking the public’s views ourselves, we also encourage services to involve people in decisions that affect them. Our sole purpose is to help make care better for people.
In summary Healtwatch is here to:
- Help people find out about local care.
- Listen to what people think of services.
- Help improve the quality of services by letting those running services and the government know what people want from care.
- Encourage people running services to involve people in changes to care.
Healthwatch was established in 2023 and each local authority area has its own Healthwatch service. For more information please visit our About Us page.
Hospital Appointment Cancellation Survey
We are looking to find out peoples’ experiences of hospital appointment cancellations, including re-booking appointments. This will enable commissioners and providers to consider where improvements can be made and understand the priorities of local people.
To complete the survey please click here.
How we've made a difference (2024 / 25)
Experiences Received
Information Provided
Reports Published